Our Policy’s

BUYING

I am always looking to purchase quality items; I buy single items a family relative may have brought back from a war, to entire lifetime collections. My goal is to give collectors new and exciting items at a fair price. Please contact me via email or phone to discuss anything you may have for sale. I can also help you establish a fair value. This is very important in this area of collecting like many others.  I would like you to be comfortable with the experience of selling your item.  Knowledge is Key to this and every effort will be made for you to understand your item or collection on today’s market.

Online Secured Payments

PAYPAL-Protection you need, peace of mind you deserve. Your financial information, PayPal helps keep your transactions secure by not sharing your full financial information with sellers.24/7 Monitoring Paypal monitors transactions 24/7. That should help you rest easy. Secure technology Our encryption help keeps your online transactions guarded from start to finish. Fraud prevention Contact us if anything seems suspicious so we can help you protect yourself from fraudulent charges against your account. We’ll never ask for sensitive information in an email. Purchase protection around the globe Buy or sell around the globe. We process 25 currencies in over 200 markets to make sending, spending, and selling simple and secure.

Payments can be made either by Paypal, we accept most major credit cards, if you are visiting our store we also accept money orders or in some unique cases international money orders.

Consignment 

I can help you sell your items! I only charge a percentage of the sales price and once the material is deemed satisfactory, I will list your item(s) for sale on the site. I take care of all the presenting, photo taking, and listing of your item to the well-known website that we have had for over 18 years.  selling quality military collectibles is what we do best.

Guarantee

We offer a 5-day return policy – for any reason except size, with a lifetime guarantee on product authenticity.  If you need more time, please let me know. If upon receipt of your order, you are not satisfied for any reason whatsoever, you may return it for a full refund less postage and any fees for restocking. Please alert me upon receipt of an item if there are any concerns.

For dealer-to-dealer transactions, since purchases made from me are for purposes of resale unless otherwise stated, all sales are final.

Shipping Policy

We at Doughboy Military Collectables pay close attention to all orders and we make sure to take the time to choose the appropriate sizing and packaging of the box we ship and make sure your purchase arrives safely. We have chosen The United States Postal Service USPS  as our default shipper. You will notice that we offer matching Flat rate shipping based on each product. Shipping charges are calculated by a specialized algorithm that chooses the appropriate “Flat Rate” price for the entire purchase, this will be shown clearly on the checkout page.  We choose the appropriate
type of shipping based on the produced purchase, meaning you may receive USPS Priority or Standard depending on the weight and size of the purchase, all customers will also receive a Tracking number soon after the order has shipped via email and is located in your My – Account section of the website. Please allow 3-10 days for delivery if your package is shipped during the holiday season please allow a min of 14 days. Contact us at info@doughboymilitary.com

Cookies

Cookies are pieces of information stored by your web browser on behalf of a website and returned to the website on request. This site may use cookies for two purposes: to carry data about your current session at the site from one web page to the next and to identify you to the site between visits. If you prefer not to receive cookies, you may turn them off in your browser or may set your browser to ask you before accepting a new cookie. Some pages may not function properly if the cookies are turned off. Unless otherwise notified on this site, we will not store data, other than for these two purposes, in cookies. Cookies remain on your computer, and accordingly, we neither store cookies on our computers nor forward them to any external parties. Unless otherwise notified on this site, we do not use cookies to track your movement among different websites and do not exchange cookies with other entities. if you have questions or concerns please contact our security department at Questions@doughboymilitary.com

Or you may mail us at Doughboy Military Collectables
425 N Boonville Ave, Springfield, MO 65806
Hours of Operation are 10 am -4 pm CST
Phone 417.865.9966

Media Saftey

 Attention: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content & Sharing

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites such as Google Analytics, Adwords, etc, may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We take personal information protection as a top priority at Doughboy Military Collectibles and have made every effort to imply safety features to our website and hosting services, but there are ever-changing technology and we recommend
following safe  protocols

Lost Password 

 If you request a password reset, your IP address will be included in the reset email. found under the my-account link throughout the website located here
www.doughboymilitary.com/my-account/lost-password/

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Google Analytics Disclaimer

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyze how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under tools.google.com/dlpage/gaoptout. Please note that this website initializes Google Analytics with the setting anonymizeIp This guarantees anonymized data collection by masking the last part of your IP address. Further information concerning the terms and conditions of use and data privacy can be found at www.google.com/analytics/terms/gb.html or at www.google.com/intl/en_uk/analytics/privacyoverview.html

What rights do you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Or you may mail us at Doughboy Military Collectables
425 N Boonville Ave, Springfield, MO 65806
Hours of Operation are 10 am -4 pm CST
Phone 417.865.9966

 Where your data is sent

Server log files
The operator of this site automatically collects and stores information in so-called server log files, which are transmitted to us automatically by your browser. These are:

Browser type/ browser version
Operating system
Referrer URL
Host name of accessing computer
Time of request to server

This information cannot be linked to specific individuals and will not be combined with information from any other data sources. We reserve the right to check the information at a later stage should we have concrete evidence that it is being used unlawfully.

 Visitor comments may be checked through an automated spam detection service.

SERVER BIG DATA HOSTING

As operators of this site, we take the protection of your personal information very seriously. We treat your personal information as confidential and will handle it in accordance with data protection legislation as well as with the terms of this statement.
It is in principle possible to use our website without providing any personal information. To the extent that it is possible, the provision of personal information (e.g. name, address, email address) to our site will remain voluntary. Such information will not be disclosed to third parties without your express consent.
Please note that there can sometimes be security issues when information is transmitted over the internet (e.g. via email). It is therefore not possible to guarantee water-tight protection for data from access by third parties.

Our Policy page is provided publicly for information and use and may change without notice.